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Hotline for Reporting Abuse and Neglect


* Operates the Vulnerable Persons’ Central Register (VPCR) Hotline which accepts reports of allegations of abuse or neglect of a person with special needs.
* Responsible for ensuring the safety and well-being of adults and children, who due to physical or cognitive disabilities, or the need for services or placement, are receiving care from certain facilities or provider agencies that are licensed, operated, or certified within the systems of six state oversight agencies. These agencies include:
  • Office for People With Developmental Disabilities (OPWDD)
  • Office of Mental Health (OMH)
  • Office of Alcoholism and Substance Abuse Services (OASAS)
  • Office of Children and Family Services (OCFS) Department of Health (DOH) (Certain adult homes and summer camps)
  • State Education Department (SED) (Residential schools and programs certified by SED)

Eligibility: Call for information.

Application Process: Call for assistance.

Required Documentation: Call for information.

Fees: No fee for services.

New York State.

NYS Justice Center for the Protection of People with Special Needs

The Justice Center supports and protects the health, safety, and dignity of all people with special needs and disabilities through advocacy of their civil rights, prevention of mistreatment, and investigation of all allegations of abuse and neglect so that appropriate actions are taken.

161 Delaware Avenue
Delmar NY 12054

Website: www.justicecenter.ny.gov

Hours: M-F 9:00AM-5:00PM


Toll Free:
855-373-2122 (Vulnerable Persons Central Register)
711 or 855-373-2122 (For Relay Users)

161 Delaware Avenue
Delmar NY 12054


24 hours

This program is offered at this site: