211 Mid-York, United Way of the Mohawk Valley Jump to Content
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* Provides comprehensive phone and internet-based crisis intervention for youth and their families that includes:
  • Conference calls to emergency shelters, transitional living programs, and parents
  • Mediates discussions between the youth and adult
  • Runaway education and prevention materials
  • Provides online chat services and crisis email
* Provides a one-way bus transportation home or to a responsible relative via Greyhound Bus Lines through the Home Free Program.

Eligibility: Hotline: Ages under 21 years and families. Home Free: Ages 12-21 years.

Application Process: Call for service.

Required Documentation: Hotline: None. Home Free: Varies. Call for information.

Fees: No fee for service.

United States. Includes Puerto Rico, U.S. Virgin Islands, Guam.

National Runaway Safeline

National Runaway Safeline operates the 1-800-RUNAWAY hotline and 1800RUNAWAY.org online crisis service (live chat, emails, forum) operated by crisis services staff and volunteers offering non-judgmental, non-sectarian, and non-directive support.

3141B N Lincoln Avenue
Chicago IL 60657

Website: www.1800runaway.org

Hours: M-F 9:00AM-5:00PM


Email: info@1800runaway.org

Website: www.1800runaway.org

3141B N Lincoln Avenue
Chicago IL 60657


24 hours


Brad Potts
Resources Coordinator

Sam Gillis
Chief Program Office

This program is offered at this site:

National Runaway Safeline

Main Address:

3141B N Lincoln Avenue

Chicago IL 60657

Toll Free:
800-786-2929 (1-800-RUNAWAY)
Text Line:

211 Mid-York, Get Connect, Get Answers Madison Oneida Herkimer Powered by United Way of the Mohawk Valley

Questions about 211?
Email 211midyork@unitedwaymv.org

Questions about your organization’s listing?
Email 211midyork@ABVI-Goodwill.com
Goodwill of the Finger Lakes and United Way

Goodwill of the Finger Lakes, Inc. staffs 211 Mid-York’s contact center and resource department.

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