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Medical Transportation


* Schedules non-emergency transportation or reimbursement for transportation to and from medical appointments.

Eligibility: Must be a Medicaid recipient.

Application Process: Client can call the service line for their county, fax or go to website to schedule transportation.

Required Documentation: Need to provide name, birth date, address, contact number, Medicaid number, reason for transportation, date, time and location of appointment.

Fees: No fee for services.

Herkimer, Madison and Oneida Counties.

Medical Answering Services

Medical Answering Services, LLC (MAS) is a New York State corporation located in Syracuse, New York.  MAS provides Medicaid Transportation Management and Prior Authorization Services for New York State Department of Health as well as a number of New York State Counties.

Syracuse NY 13218

Website: www.medanswering.com

Hours: 24 hours


Toll Free:
866-753-4524 (Herkimer County)
Toll Free:
855-852-3286 (Madison County)
Toll Free:
855-852-3288 (Oneida County)

Website: www.medanswering.com/enrolleeLogin.taf

Syracuse NY 13218


Interpreter services available upon request.

This program is offered at this site:

Medical Answering Services

Main Address:

Syracuse NY 13218

315-701-7551 (Administrative)
Toll Free:

211 Mid-York, Get Connect, Get Answers Madison Oneida Herkimer
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