New York Relay Service (711)
(Agency)
Connects standard (voice) telephone users with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened individuals who use text telephones (TTYs) or voice carry-over (VCO) phones.
Eligibility: Individuals who are deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened
Application Process: None
Required Documentation: None
Fees: None
New York State
Contact
Voice to TTY/VCO/HCO:
TTY to Voice:
Spanish:
Speech-to-Speech (STS Service):
Fax:
Toll-Free:
800-676-3777
(Relay Customer Service)
Main:
Email: access@t-mobile.com
Website: www.nyrelay.com
PO Box 547
Geneseo NY 14454
Hours
24 Hours / 7 Days
Staff
Mary Beth Mothersell
Senior Customer Relations Manager
mbmothersell@t-mobile.com
585-444-1634
Disabilities Access
Not applicable; services provided off-site
