Consumer Protection
(Program)
* Provides consumer education and information and/or to handle consumer complaints regarding unfair or fraudulent business or credit practices, unsafe or poor quality goods, incompetent services or other similar problems; and to provide solutions through mediation, arbitration.
Eligibility: None.
Application Process: Call or e-mail for information.
Required Documentation: Call or e-mail for information.
Fees: No fee for services.
New York State.
New York State Division of Consumer Protection
(Agency)
New York State Division of Consumer Protection provides consumer mediation, investigations, research and analysis, develops consumer education materials and represents complaints before the Public Service Commission and other State/Federal agencies.
99 Washington Avenue
Suite 640
Albany NY 12231
Website: www.dos.ny.gov/consumerprotection
Hours: M-F 8:30AM-4:30PM
Contact
Service/Intake:
Website: dos.ny.gov/consumer-protection
99 Washington Avenue
Suite 640
Albany NY 12231
Languages
Spanish. , SpanishThis program is offered at this site:
New York State Consumer Protection Board
Main Address:
99 Washington Avenue
Suite 640
Albany NY 12231
Main:
Toll Free:
800-697-1220
(Consumer Helpline)
Fax: