Upstate COVID-19 Hotline - Program
SUNY Upstate Medical University

750 East Adams Street
Syracuse, NY

Provides a volunteer-staffed regional triage line dedicated to coronavirus-related questions and concerns. Anyone showing possible symptoms, or may have had an exposure to someone diagnosed with a positive case of COVID-19, would call this line to be guided on next steps. Volunteers are from across the Upstate campuses, and a health care provider will be available at all times to assist with triaging calls.

Community Assistance Lines - Program
Connected Community Schools

207 N James Street
Rome, NY

Provides a helpline to connect people in need to community and Connected Community Schools resources during the pandemic, including: Food. Mental health resources. Substance use. Unemployment. Health insurance questions.