HEAP Outreach
(Program)
Eligibility: Oneida County residents who meet HEAP guidelines
Application Process: Must apply through the local HEAP office; call for information or visit website
Required Documentation: Proof of residency, a current fuel or utility bill, recent pay stubs to provide proof of total current monthly income for all household members; For each person in the household, each of the following is required: Photo ID, Driver’s License, Birth certificate or baptismal certificate, school records, passport, paperwork documenting a disability (if applicable)
Fees: None
Oneida County
Mohawk Valley Community Action Agency
(Agency)
Provides direct services and support for education, employment, and family support services.
9882 River Road
Utica NY 13502
Website: www.mvcaa.com
Hours: M-F 8:30AM-4:00PM
Disabled: Fully Accessible
Hours
Administrative hours: M-F 8:30AM-4:00PM
Program hours: Available on agency website and social media
Staff
Kimberley Bowen
Emergency Services Program Manager
(315) 624-9930 ext. 2151
Brenda Donahue
Family Resource Director
bdonahue@mvcaa.com
(315) 624-9930 ext. 2246
Disabilities Access
Not applicable; services provided off-site
Languages
SpanishThis program is offered at these sites:
Rome CAAP Access Point Location
203 West Liberty Street
Rome NY 13440
Utica CAAP Access Point Location
287 Genesee Street
Utica NY 13502
