Dial 2-1-1 or 1-844-342-5211

Child Support Services

(Program)

Assists custodial parents and their children find an absent parent, establish legal fatherhood for a child, get a support order from court, collect child support payments from an absent parent, and enforce court orders when child support is not paid.

Eligibility: Oneida County residents with child support agreements

Application Process: Call, go online, or visit in person for information and services

Required Documentation: No documentation initially required

Fees: $35 and applies only when all the following conditions are met: - the custodial parent has never received assistance through the Temporary Assistance for Needy Families Program (TANF) - child support is being paid to the family - more than $550 of support is collected and paid to the family during the federal fiscal year (October 1 - September 30)

Oneida County

Oneida County Department of Social Services
(Agency)

Provide various programs and services to Oneida County residents, including Adult Services, Child Support Enforcement, Public Health Insurance, SNAP, and Temporary Assistance.

800 Park Avenue
Utica NY 13501

Website: ocgov.net/department . . . l-services

Hours: Monday - Friday, 8:30 AM - 4:30 PM

Disabled: Fully Accessible

Contact

Child Support Assistance Hotline:
Oneida County Family Court:
315-266-4444 (Check on court date or status of order)
Main:

Email: CSEWEBOneida@dfa.state.ny.us

Website: ocgov.net/department . . . l-services


800 Park Avenue
Utica NY 13501

Hours

Monday - Friday, 8:30 AM - 4:30 PM

Staff

Josie Panzone
Child Support Unit Supervisor
jepanzone@ocgov.net
315-798-5048

Disabilities Access

Fully Accessible

This program is offered at these sites:

Oneida County DSS in Rome

Main Address:

300 West Dominick Street

Rome NY 13440

Main:

Oneida County DSS in Utica

Main Address:

800 Park Avenue

Utica NY 13501

Main: