EBT Services
(Program)
* Provides information to cardholders in regards to their SNAP (food stamps) or cash accounts.
* Assists cardholders file a claim if they suspect a transaction error occurred.
* Provides information on how to report a damaged, lost, or stolen cards.
* Assists cardholders to change their pin and reset their EBT account website account ID password.
* Assists cardholders file a claim if they suspect a transaction error occurred.
* Provides information on how to report a damaged, lost, or stolen cards.
* Assists cardholders to change their pin and reset their EBT account website account ID password.
Eligibility: EBT recipients.
Application Process: Call for information.
Required Documentation: Call for information.
Fees: No fee for services.
New York State.
New York State Office of Temporary and Disability Assistance (OTDA)
(Agency)
Supervises programs that provide assistance and support to eligible families and individuals including Supplemental Nutrition Assistance Program (SNAP), Home Energy Assistance Program (HEAP), Temporary Assstance (TA), and Child Support.
Website: otda.ny.gov
Hours: Monday - Friday, 9 AM - 5 PM
Contact
Toll Free: