Dial 2-1-1 or 1-844-342-5211

Managed Care Complaints

(Program)

* New York State hotline to receive complaints about consumers' health insurance.
Phone automatically rings into the office closest to the caller.

Eligibility: None.

Application Process: Call for information.

Required Documentation: Call for information.

Fees: No fee for service.

New York State.

New York State Department of Health
(Agency)

New York State Department of Health oversees sites and programs devoted to diagnoses, treatment and research for public health problems. Reviews quality of health related programs including nursing homes. Response to health threats. Facilitates professional medical discipline.

Corning Tower
Empire State Plaza
Albany NY 12237

Website: www.health.ny.gov

Hours: M-F 8:30AM-4:45PM

Contact

Toll Free:
800-804-5447 (Hospital/Primary Care Complaints/EMS)
Toll Free:
800-663-6114 (Physician Complaints)
Toll Free:
888-201-4563 (Nursing Home Complaints)
Toll Free:
800-628-5972 (Home Health Care Complaints)

Website: www.health.state.ny.us


335 E Main Street
Suite 2
Rochester NY 14604

Hours

M-F 8:00AM-4:30PM

This program is offered at this site:

New York State Department of Health - Rochester Field Office

Main Address:

335 E Main Street

Suite 2

Rochester NY 14604

Main:
Website: