Upstate COVID-19 Hotline - Program
SUNY Upstate Medical University

750 East Adams Street
Syracuse, NY

Provides a volunteer-staffed regional triage line dedicated to coronavirus-related questions and concerns. Anyone showing possible symptoms, or may have had an exposure to someone diagnosed with a positive case of COVID-19, would call this line to be guided on next steps. Volunteers are from across the Upstate campuses, and a health care provider will be available at all times to assist with triaging calls.

Oneida County Mental Health Hotline - Program
Oneida County Department of Mental Health

800 Park Avenue
9th Floor
Utica, NY

Providing direct access to a local mental health professional via a mental health hotline for anyone experiencing mental distress due to the coronavirus.

Community Assistance Lines - Program
Connected Community Schools

207 N James Street
Rome, NY

Provides a helpline to connect people in need to community and Connected Community Schools resources during the pandemic, including: Food. Mental health resources. Substance use. Unemployment. Health insurance questions.

Technology Services - Program
Central Association for the Blind and Visually Impaired (CABVI)

507 Kent Street
Utica, NY

Provides services and information on available assistive technology to help fulfill vocational, education, and/or recreational goals.

Community Residence Program - Program
Catholic Charities of Oneida/Madison County

199 West Dominick Street
Frankfort, NY

Operates a residence for individuals recovering from mental illness and substance abuse, including co-occuring disorders.